This Privacy Policy explains how Stitch Savvy processes personal data in connection with tailoring, clothing alterations, garment remodelling, and upcycling services offered through milkrunnerregion.click. It applies to website visitors, customers, and other individuals who communicate with us or submit information for project assessment, quotation, fitting, or collection.
We may collect contact details, project details, garment measurements, fitting notes, communication records, booking information, payment-related records, and any images or descriptions you choose to provide for assessment or redesign purposes. Where relevant, we also process information about supplied materials, preferred styles, and collection arrangements.
We receive data when you submit an inquiry, book a consultation, visit the workshop, communicate with us, approve a concept, or provide a garment for assessment. Some information is created by us during project review, quotation, fitting, progress tracking, and collection handling, including notes made from your instructions and observations about the garment.
Our website may use essential cookies to support navigation, form submission, and security functions. We may also use preference cookies to remember basic settings and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose.
You may manage cookies through your browser or device settings and, where available, through on-site preference tools. Essential cookies may still be used where they are needed for basic site operation, security, or form handling. Disabling certain cookies may reduce the functionality of booking or contact features.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, or deletion of data that is no longer needed. You may also object to certain processing or ask us to limit use in appropriate cases. We may need to verify your identity before acting on a request.
To make a privacy request, provide enough information for us to identify the relevant record and understand the action you want us to take. We may ask for additional details to confirm identity or clarify the scope of the request. If a request cannot be fully granted, we will explain the reason where permitted by law.
We retain personal data for the period needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or de-identify it where practical. Some records may be retained longer if needed for compliance, security, or legitimate business documentation.
If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version will apply from the date it is posted unless a different effective date is stated.
We use personal data to respond to inquiries, assess garments and materials, prepare quotations, manage consultations, record approvals, carry out remodelling or alteration work, arrange fittings and collection, process payments, maintain business records, and communicate about project status. We also use data to operate the website, improve reliability, and meet legal or accounting obligations.
We may share personal data with payment processors, communication tools, website hosting providers, and other operational service providers that help us run the business. Where third parties assist with processing, they are expected to handle information for the agreed purpose and maintain appropriate confidentiality and security measures.
We may disclose personal data when required to comply with law, lawful requests, or regulatory obligations. We may also share information to establish, exercise, or defend legal claims, to protect our rights, or to address fraud, security, or misuse concerns.
